Privacy Policy

Last updated: 2 November 2026

This policy explains how Beauty Mart Pvt Ltd ("we", "us"), which runs mumuki.in, collects, uses and protects your personal information. By using mumuki.in you agree to this policy.

What we collect

• Information you give us: your name, phone number, email address, delivery address and order details when you join our launch list, message us, place an order or contact support.
• Payment information: payments are handled by our payment partners. We do not store your full card or UPI details.
• Usage information: pages visited, device and browser type, and approximate location, collected through cookies and analytics tools such as Google Analytics and the Meta Pixel.

How we use it

• To process, ship and support your orders, and to send order and delivery updates by WhatsApp, SMS or email.
• To tell you about launches and offers, if you have opted in. You can opt out at any time.
• To understand how the site is used and to improve it and our advertising.
• To meet our legal, tax and accounting obligations.

Who we share it with

We share only what is needed with service providers who help us run the business: courier and logistics partners, payment gateways, messaging providers, hosting and analytics providers. We do not sell your personal information. We may disclose information if required by law or to protect our rights.

Cookies

We use cookies to keep the site working and to measure visits and ad performance. You can block or delete cookies in your browser settings; some features may not work as a result.

Data security and retention

We use reasonable technical and organisational safeguards to protect your information. We keep it only as long as needed for the purposes above or as required by law.

Your choices

You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages, by contacting us at hello@mumuki.in or on WhatsApp at +91 99808 81230.

Changes

We may update this policy from time to time. The latest version will always be on this page.

Grievance officer

As required under the Consumer Protection (E-Commerce) Rules, 2020, our grievance officer is:

We acknowledge every complaint within 48 hours and aim to resolve it within one month of receiving it.